Recharge did not fall

[Kratos s7]

Hello I did a recharge and so far it has not arrived
Would you help me? Via online transfer. the value
It was already discounted from my account but the golds did not arrive ..


I emailed support, and I said
On facebook but so far I have not received an answer

[Karam]

Have you tried.... Oh wait, this is old, hell no!

/r2c